Most of the Austrian team arrived in St. Anton this weekend amidst occasional snow flurries. They’re all bringing with them valuable experience from diverse sectors of the hospitality industry, and for the next two weeks they’ll be groomed on the ‘Bramble service‘ and how to use their experience to maximum effect.
Jane Urquhart kicks things off, leading the first two days of sessions. She brings with her a treasure trove of experience in dealing with private household staff for royalty and the super-rich. She knows and understands the fine nuances that our clientele expect and are used to.