We are looking for an exceptional candidate to lead our resort team in Lech, Austria.
You need to will combine an enthusiastic and professional approach for both our brands; Bramble Ski and Haute Montagne, and most importantly you will show genuine passion for and knowledge of the luxury travel industry.
You will be required to manage and run all operational areas of the resort and the team, nurture owner and supplier relationships and build our reputation and brand in the world famous Alberg ski region.
You will be a hardworking, multi-tasker with exceptional attention to detail. Working as part of small team, you will possess excellent interpersonal skills and be a great team player.
You will need at least two seasons experience managing a luxury chalet operation or a minimum 2 years in a management role in luxury hospitality.
The role requires thorough operational and first class human resources skills as well as a proven ability to learn quickly, with a flexible approach to travel and working hours.
You must be completely fluent in English and have German as a first or second language.
Overall resort responsibility for ensuring the company service and operational policies and standards are met and exceeded.
Lead and encourage your resort team to deliver consistently excellent service to our clients, ensuring compliance with local laws and standard working practice regulations set by the country you work in.
Manage and coordinate the resort accounts, budgets, company property and stock.
Building strong relationships with chalet owners and suppliers and developing new business where possible.
This contract will be 7.5 months (October 2018 – middle of 2019) and you will be part of the team setting up and closing down the resort. This will include building on and improving supplier partnerships, sourcing staff accommodation where needed and preparing our chalets for the winter ahead.
You will need to develop excellent knowledge of all the Bramble Ski and Haute Montagne products, services and the resorts we operate in, to ensure all our clients are best informed.
Maintain a friendly, courteous, service-orientated, professional, outgoing mindset throughout all interactions with staff, chalet owners, agents, clients and suppliers.
You will have a willing and positive approach to learn and participate in training, and to continue this mindset with the introduction of new products and services.
Contributing to social media, blogs and marketing campaigns will form part of your role.
Represent the Bramble Ski and Haute Montagne brands at supplier and owner meetings, events and resort familiarisation trips.
There are of course many more facets to the day-to-day role of the resort manager, all of which will be discussed during the interview process.
British, EU or Swiss passport holders only. If applying for France, we can only accept UK passport holders currently.
A natural people person, willing to build a strong understanding of our staff, owners, clients and their needs by fostering a long-lasting relationship.
Fluent in German.
Excellent commercial awareness.
Outstanding communication skills, both verbal and written.
Flexibility and an ability to adapt to different customers.
Willing to work in, and promote a team-oriented environment.
Excellent interpersonal skills required to ensure clear, effective communication with all management, staff and clients.
Proficient and confident in using the latest technologies.
Excellent attention to detail.
7.5 month contract starting October 1st 2018 – middle of May 2019
Very competitive wage
Paid holiday during the season
Own accommodation in resort
Industry leading training course
Full area season ski pass
Complimentary ski or board equipment hire
Work and accident insurance including heli rescue
Quality uniform including Peak Performance® clothing
We're sorry, all vacancies are filled for the 2018/19 season
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