We are looking for an exceptional candidate act as our Resort Dispatcher Runner in Zermatt, Switzerland.
The Resort Dispatcher Runner is a far reaching and varied role. You will coordinate all guest arrivals and departures in and out of resort and you will also provide logistical support for the resort operations team, ensuring the smooth and efficient handling of company stock and its movements around resort. Other responsibilities such as opening and closing chalets, coordinating snow clearance, maintaining fire wood stock levels, assisting with guest check ins and check outs, as well as covering absent staff means no two days will ever be the same.
You will need to combine an enthusiastic and professional approach for both our brands; Bramble Ski and Haute Montagne, and most importantly you will show genuine passion for, and knowledge of, the luxury travel industry.
You will need to be a hardworking, multi-tasker with exceptional attention to detail. Working as part of small team, you will possess excellent interpersonal skills and be a great team player
The role requires fine attention to detail and a proven ability to learn quickly, with a flexible approach to working hours;
You must be fluent in English and a good understanding of German would be favourable
Outstanding communication skills, both verbal and written
Proficient and confident in using the latest digital technologies, excellent attention to detail, a strong work ethic
Assist with the chalet opening and closure at the start and end of the winter seasons as set out by the central team and in accordance with the leasing contract for the chalet
Provide logistical support to the resort team
Cover any short-term chalet host/housekeeping/driver needs to ensure the Bramble service is not affected by any emergency
Maintain fire wood stock levels for all chalets
Co-ordinate snow clearing for all chalets
Maintain office and store in Zermatt
Maintain and control stock in the Zermatt central store
Undertake inventories and damage checks in all properties recording and reporting any discrepancies
Perform weekly standards checks and reports on properties and staff as per procedure set out by the Group Operations Manager
Coordinate and manage any moving of supplies, including clean and dirty linen from the launderette, between chalets, ensuring the smooth transition of the property from or to becoming a Bramble chalet
Ensure all in chalet pre-arrivals requirements for guests or owners are met
Check in and check out Self-Catered, B&B and Accommodation Only guests when required
5-month contract from the end of November 2019 – end of April 2020
Paid holiday during the season
Complimentary ski or board equipment hire
Work and accident insurance including heli rescue
Two days off per week
Quality uniform including Peak Performance® clothing
Your data will not be passed onto any 3rd parties. All data is stored in the UK.
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