Service Levels

Service levels can be added, edited, removed and ordered.

Resort service level can be edited by clicking on the specific text.

Resort chalet service level uses the parent resort service level if it doesn't have a custom service text.

Resort chalets can have custom text by clicking the "custom" link and saving text.

Resorts can be changed by using the dropdown box.

Service levels: Catered, Self Catered, Short stay catered and self catered can be managed by clicking the checbox of the level column.

Short stays service levels deppend on the parent Catered and Self Catered service levels.

Verbier Services

 

Alpine Luxe

Alpine Classic

Catered

STANDARD SERVICES

  • Exclusive use of the chalet;
  • Professional chef and hosting staff;
  • Concierge service prior to arrival and for the duration of the stay;
  • Complimentary ski instructor for the first two days of your stay;
  • Daily housekeeping service;
  • Daily cooked and continental breakfast;
  • Daily afternoon tea*;
  • Pre-dinner canapés served with champagne on six evenings;
  • Four course dinner on six evenings (staff have one evening off);
  • Early children’s supper on six evenings;
  • The finest selection of complimentary house wines with dinner, beers and soft drinks;
  • Complimentary drinks tray (3 bottles of house spirits);
  • Evening turn down service on six evenings;
  • Mid-week towel change;
  • Robes, slippers and toiletries;
  • Hairdryers in every bathroom ;
  • Complimentary newspapers (delivered after 1pm);
  • In-chalet ski and boot delivery service;
  • Lift pass delivery service.
  • Dedicated in-resort 4 x 4 driving service from 8:00am - 8:00pm.  Shared in-resort 24 hour 4 x 4 driving service from 8:00pm - 8:00am (provided in a VW Caravelle or similar);
 

ADDITIONAL SERVICES
(EXTRA CHARGES APPLY)

  • Private transfers to and from resort;
  • Lift passes;
  • Ski equipment hire;
  • Childcare;
  • In-chalet massage and hairdressing;
  • Private ski guides, heli-skiing and ski lessons;
  • Non-skiing activities;
  • Pre-arrival shopping service;
  • Helicopter transfer;
  • Party planning;
  • Corporate event planning;
  • Please enquire about any other specific service requests.

*Afternoon tea is not cleared away on the staff day off.
**This service is based on a week-long stay and services may be tailored to your exact requirements during the booking process. Exact services included with each booking will be listed on the Booking Confirmation.

STANDARD SERVICES

  • Exclusive use of the chalet;
  • Professional chef and host ;
  • Concierge service prior to arrival and for the duration of the stay;
  • Complimentary ski instructor for the first two days of the stay;
  • Daily housekeeping service;
  • Daily breakfast and afternoon tea*;
  • Pre-dinner canapés served with champagne on six evenings;
  • Four course dinner on six evenings (staff have one day off) ;
  • Early children’s supper on six evenings;
  • The finest selection of complimentary house wines;
  • Complimentary beers and soft drinks;
  • Complimentary drinks tray (2 bottles of house spirits);
  • Evening turn down service on six evenings;
  • Mid-week towel change;
  • Robes, slippers and toiletries;
  • Hairdryers in every bathroom;
  • In-chalet ski and boot delivery service;
  • Lift pass delivery service;
  • In-resort 24 hour 4 x 4 shared driving service (provided in a VW Caravelle or similar);
 

ADDITIONAL SERVICES
(EXTRA CHARGES APPLY)

  • Private transfers to and from resort;
  • Lift passes;
  • Ski equipment hire;
  • Childcare;
  • In-chalet massage and hairdressing;
  • Private ski guides, heli-skiing and ski lessons;
  • Non-skiing activities;
  • Pre-arrival shopping service;
  • Helicopter transfers;
  • Party planning;
  • Corporate event planning;
  • Please enquire about any other specific service requests.

*On the staff day off, fresh bread and croissants are delivered, a continental breakfast and afternoon tea are pre-prepared. Please note afternoon tea is not cleared away on the staff day off.
**This service is based on a week-long stay and services may be tailored to your exact requirements during the booking process. Exact services included with each booking will be listed on the Booking Confirmation.

Self-catered

STANDARD SERVICES

  • Concierge service prior to arrival and for the duration of your stay;
  • Daily housekeeping service;
  • Mid-week towel change;
  • Robes, slippers and toiletries;
  • Hairdryers in every bathroom;
  • In-chalet ski and boot delivery service;
  • Lift pass delivery service.
 

ADDITIONAL SERVICES
(EXTRA CHARGES APPLY)

  • Private transfers to and from resort;
  • Lift passes;
  • Ski equipment hire;
  • Childcare;
  • In-chalet massage and hairdressing;
  • Private ski guides, heli-skiing and ski lessons;
  • Non-skiing activities;
  • Pre-arrival shopping service;
  • Helicopter transfer;
  • Party planning;
  • Corporate event planning;
  • Please enquire about any other specific service requests.


**This service is based on a week-long stay and services may be tailored to your exact requirements during the booking process. Exact services included with each booking will be listed on the Booking Confirmation.

STANDARD SERVICES

  • Concierge service prior to arrival and for the duration of your stay;
  • Daily housekeeping service;
  • Mid-week towel change;
  • Robes, slippers and toiletries;
  • Hairdryers in every bathroom;
  • In-chalet ski and boot delivery service;
  • Lift pass delivery service.
 

ADDITIONAL SERVICES
(EXTRA CHARGES APPLY)

  • Private transfers to and from resort;
  • Lift passes;
  • Ski equipment hire;
  • Childcare;
  • In-chalet massage and hairdressing;
  • Private ski guides, heli-skiing and ski lessons;
  • Non-skiing activities;
  • Pre-arrival shopping service;
  • Helicopter transfers;
  • Party planning;
  • Corporate event planning;
  • Please enquire about any other specific service requests.

**This service is based on a week-long stay and services may be tailored to your exact requirements during the booking process. Exact services included with each booking will be listed on the Booking Confirmation.

Bed and breakfast

STANDARD SERVICES

  • Concierge service prior to arrival and for the duration of your stay;
  • Daily housekeeping service;
  • Daily continental breakfast, set-up and cleared away;
  • Mid-week towel change;
  • Robes, slippers and toiletries;
  • Hairdryers in every bathroom;
  • In-chalet ski and boot delivery service;
  • Lift pass delivery service.
 

ADDITIONAL SERVICES
(EXTRA CHARGES APPLY)

  • Private transfers to and from resort;
  • Lift passes;
  • Ski equipment hire;
  • Childcare;
  • In-chalet massage and hairdressing;
  • Private ski guides, heli-skiing and ski lessons;
  • Non-skiing activities;
  • Pre-arrival shopping service;
  • Helicopter transfer;
  • Party planning;
  • Corporate event planning;
  • Please enquire about any other specific service requests.


**This service is based on a week-long stay and services may be tailored to your exact requirements during the booking process. Exact services included with each booking will be listed on the Booking Confirmation.

STANDARD SERVICES

  • Concierge service prior to arrival and for the duration of your stay;
  • Daily housekeeping service;
  • Daily continental breakfast, set-up and cleared away;
  • Mid-week towel change;
  • Robes, slippers and toiletries;
  • Hairdryers in every bathroom;
  • In-chalet ski and boot delivery service;
  • Lift pass delivery service.
 

ADDITIONAL SERVICES
(EXTRA CHARGES APPLY)

  • Private transfers to and from resort;
  • Lift passes;
  • Ski equipment hire;
  • Childcare;
  • In-chalet massage and hairdressing;
  • Private ski guides, heli-skiing and ski lessons;
  • Non-skiing activities;
  • Pre-arrival shopping service;
  • Helicopter transfer;
  • Party planning;
  • Corporate event planning;
  • Please enquire about any other specific service requests.

*Afternoon tea is not cleared away on the staff day off.
**This service is based on a week-long stay and services may be tailored to your exact requirements during the booking process. Exact services included with each booking will be listed on the Booking Confirmation.

Accommodation only

STANDARD SERVICES

  • Concierge service prior to arrival and for the duration of your stay;
  • End of stay clean;
  • Robes, slippers and toiletries;
  • Hairdryers in every bathroom;
  • In-chalet ski and boot delivery service;
  • Lift pass delivery service.
 

ADDITIONAL SERVICES
(EXTRA CHARGES APPLY)

  • Daily housekeeping
  • Private transfers to and from resort;
  • Lift passes;
  • Ski equipment hire;
  • Childcare;
  • In-chalet massage and hairdressing;
  • Private ski guides, heli-skiing and ski lessons;
  • Non-skiing activities;
  • Pre-arrival shopping service;
  • Helicopter transfer;
  • Party planning;
  • Corporate event planning;
  • Please enquire about any other specific service requests.


**This service is based on a week-long stay and services may be tailored to your exact requirements during the booking process. Exact services included with each booking will be listed on the Booking Confirmation.

STANDARD SERVICES

  • Concierge service prior to arrival and for the duration of your stay;
  • End of stay clean;
  • Robes, slippers and toiletries;
  • Hairdryers in every bathroom;
  • In-chalet ski and boot delivery service;
  • Lift pass delivery service.
 

ADDITIONAL SERVICES
(EXTRA CHARGES APPLY)

  • Daily housekeeping
  • Private transfers to and from resort;
  • Lift passes;
  • Ski equipment hire;
  • Childcare;
  • In-chalet massage and hairdressing;
  • Private ski guides, heli-skiing and ski lessons;
  • Non-skiing activities;
  • Pre-arrival shopping service;
  • Helicopter transfer;
  • Party planning;
  • Corporate event planning;
  • Please enquire about any other specific service requests.


**This service is based on a week-long stay and services may be tailored to your exact requirements during the booking process. Exact services included with each booking will be listed on the Booking Confirmation.

Short-stay catered

STANDARD SERVICES

  • Exclusive use of the chalet;
  • Professional chef and hosting staff;
  • Concierge service prior to arrival and for the duration of the stay;
  • Daily housekeeping service;
  • Daily cooked and continental breakfast;
  • Daily afternoon tea;
  • Pre-dinner canapés served with champagne every evening;
  • Four course dinner every evening ;
  • Early children’s supper every evening;
  • The finest selection of complimentary house wines with dinner, beers and soft drinks;
  • Complimentary drinks tray (3 bottles of house spirits);
  • Evening turn down service every evenings;
  • Robes, slippers and toiletries;
  • Hairdryers in every bathroom ;
  • Complimentary newspapers (delivered after 1pm);
  • In-chalet ski and boot delivery service;
  • Lift pass delivery service
  • Dedicated in-resort 4 x 4 driving service from 8:00am - 8:00pm.  Shared in-resort 24 hour 4 x 4 driving service from 8:00pm - 8:00am (provided in a VW Caravelle or similar);
 

ADDITIONAL SERVICES
(EXTRA CHARGES APPLY)

  • Private transfers to and from resort;
  • Lift passes;
  • Ski equipment hire;
  • Childcare;
  • In-chalet massage and hairdressing;
  • Private ski guides, heli-skiing and ski lessons;
  • Non-skiing activities;
  • Pre-arrival shopping service;
  • Helicopter transfer;
  • Party planning;
  • Corporate event planning;
  • Please enquire about any other specific service requests.


**This service is based on a three or four night stay and services may be tailored to your exact requirements during the booking process. Exact services included with each booking will be listed on the Booking Confirmation.

STANDARD SERVICES

  • Exclusive use of the chalet;
  • Professional chef and hosting staff;
  • Concierge service prior to arrival and for the duration of the stay;
  • Daily housekeeping service;
  • Daily cooked and continental breakfast;
  • Daily afternoon tea;
  • Pre-dinner canapés served with champagne every evening;
  • Four course dinner every evening ;
  • Early children’s supper every evening;
  • The finest selection of complimentary house wines with dinner, beers and soft drinks;
  • Complimentary drinks tray (2 bottles of house spirits);
  • Evening turn down service every evenings;
  • Robes, slippers and toiletries;
  • Hairdryers in every bathroom;
  • Complimentary newspapers (delivered after 1pm);
  • In-chalet ski and boot delivery service;
  • Lift pass delivery service;
 

ADDITIONAL SERVICES
(EXTRA CHARGES APPLY)

  • Private transfers to and from resort;
  • Lift passes;
  • Ski equipment hire;
  • Childcare;
  • In-chalet massage and hairdressing;
  • Private ski guides, heli-skiing and ski lessons;
  • Non-skiing activities;
  • Pre-arrival shopping service;
  • Helicopter transfers;
  • Party planning;
  • Corporate event planning;
  • Please enquire about any other specific service requests.


**This service is based on a three or four night stay and services may be tailored to your exact requirements during the booking process. Exact services included with each booking will be listed on the Booking Confirmation.

Short-stay self-catered

STANDARD SERVICES

  • Concierge service prior to arrival and for the duration of your stay;
  • Daily housekeeping service;
  • Robes, slippers and toiletries;
  • Hairdryers in every bathroom;
  • In-chalet ski and boot delivery service;
  • Lift pass delivery service.
 

ADDITIONAL SERVICES
(EXTRA CHARGES APPLY)

  • Private transfers to and from resort;
  • Lift passes;
  • Ski equipment hire;
  • Childcare;
  • In-chalet massage and hairdressing;
  • Private ski guides, heli-skiing and ski lessons;
  • Non-skiing activities;
  • Pre-arrival shopping service;
  • Helicopter transfer;
  • Party planning;
  • Corporate event planning;
  • Please enquire about any other specific service requests.

**This service is based on a three or four night stay and services may be tailored to your exact requirements during the booking process. Exact services included with each booking will be listed on the Booking Confirmation.

STANDARD SERVICES

  • Concierge service prior to arrival and for the duration of your stay;
  • Daily housekeeping service;
  • Robes, slippers and toiletries;
  • Hairdryers in every bathroom;
  • In-chalet ski and boot delivery service;
  • Lift pass delivery service.
 

ADDITIONAL SERVICES
(EXTRA CHARGES APPLY)

  • Private transfers to and from resort;
  • Lift passes;
  • Ski equipment hire;
  • Childcare;
  • In-chalet massage and hairdressing;
  • Private ski guides, heli-skiing and ski lessons;
  • Non-skiing activities;
  • Pre-arrival shopping service;
  • Helicopter transfers;
  • Party planning;
  • Corporate event planning;
  • Please enquire about any other specific service requests.


**This service is based on a three or four night stay and services may be tailored to your exact requirements during the booking process. Exact services included with each booking will be listed on the Booking Confirmation.

Short-stay bed and breakfast

STANDARD SERVICES

  • Concierge service prior to arrival and for the duration of your stay;
  • Daily housekeeping service;
  • Daily continental breakfast, set-up and cleared away;
  • Robes, slippers and toiletries;
  • Hairdryers in every bathroom;
  • In-chalet ski and boot delivery service;
  • Lift pass delivery service.
 

ADDITIONAL SERVICES
(EXTRA CHARGES APPLY)

  • Private transfers to and from resort;
  • Lift passes;
  • Ski equipment hire;
  • Childcare;
  • In-chalet massage and hairdressing;
  • Private ski guides, heli-skiing and ski lessons;
  • Non-skiing activities;
  • Pre-arrival shopping service;
  • Helicopter transfer;
  • Party planning;
  • Corporate event planning;
  • Please enquire about any other specific service requests.

*Afternoon tea is not cleared away on the staff day off.
**This service is based on a week-long stay and services may be tailored to your exact requirements during the booking process. Exact services included with each booking will be listed on the Booking Confirmation.

STANDARD SERVICES

  • Concierge service prior to arrival and for the duration of your stay;
  • Daily housekeeping service;
  • Daily continental breakfast, set-up and cleared away;
  • Robes, slippers and toiletries;
  • Hairdryers in every bathroom;
  • In-chalet ski and boot delivery service;
  • Lift pass delivery service.
 

ADDITIONAL SERVICES
(EXTRA CHARGES APPLY)

  • Private transfers to and from resort;
  • Lift passes;
  • Ski equipment hire;
  • Childcare;
  • In-chalet massage and hairdressing;
  • Private ski guides, heli-skiing and ski lessons;
  • Non-skiing activities;
  • Pre-arrival shopping service;
  • Helicopter transfer;
  • Party planning;
  • Corporate event planning;
  • Please enquire about any other specific service requests.


**This service is based on a week-long stay and services may be tailored to your exact requirements during the booking process. Exact services included with each booking will be listed on the Booking Confirmation.

Summer

STANDARD SERVICES

  • Concierge service prior to arrival and for the duration of your stay;
  • Daily housekeeping service;
  • Mid-week towel change;
  • Robes, slippers and toiletries;
  • Hairdryers in every bathroom.
 

ADDITIONAL SERVICES
(EXTRA CHARGES APPLY)

  • Private transfers to and from resort;
  • Childcare;
  • In-chalet massage and hairdressing;
  • Pre-arrival shopping service;
  • Helicopter transfer;
  • Party planning;
  • Corporate event planning;
  • Please enquire about any other specific service requests.

**This service is based on a week-long stay and services may be tailored to your exact requirements during the booking process. Exact services included with each booking will be listed on the Booking Confirmation.

STANDARD SERVICES

  • Concierge service prior to arrival and for the duration of your stay;
  • Daily housekeeping service;
  • Mid-week towel change;
  • Robes, slippers and toiletries;
  • Hairdryers in every bathroom.
 

ADDITIONAL SERVICES
(EXTRA CHARGES APPLY)

  • Private transfers to and from resort;
  • Lift passes;
  • Ski equipment hire;
  • Childcare;
  • In-chalet massage and hairdressing;
  • Private ski guides, heli-skiing and ski lessons;
  • Non-skiing activities;
  • Pre-arrival shopping service;
  • Helicopter transfers;
  • Party planning;
  • Corporate event planning;
  • Please enquire about any other specific service requests.

*On the staff day off, fresh bread and croissants are delivered, a continental breakfast and afternoon tea are per-prepared. Please note afternoon tea is not cleared away on the staff day off.
**This service is based on a week-long stay and services may be tailored to your exact requirements during the booking process. Exact services included with each booking will be listed on the Booking Confirmation.

Verbier Chalets

  Catered Self-catered Bed and breakfast Accommodation only Short-stay catered Short-stay self-catered Short-stay bed and breakfast Summer
Sirocco custom custom custom custom custom custom custom custom
Chalet Delormes custom custom custom custom custom custom custom custom
Chalet Orsini custom custom custom custom custom custom custom custom
La Vigne custom custom custom custom custom custom custom custom
Chalet Annelies custom custom custom custom custom custom custom custom
Petiti custom custom custom custom custom custom custom custom
Chalet Les Etrennes custom custom custom custom custom custom custom custom
Chalet Bibi custom custom custom custom custom custom custom custom
Chalet Bioley custom custom custom custom custom custom custom custom
Chalet Petit Ours custom custom custom custom custom custom custom custom
Chalet La Datcha custom custom custom custom custom custom custom custom
Calima custom custom custom custom custom custom custom custom
EastRock custom custom custom custom custom custom custom custom
WestRock custom custom custom custom custom custom custom custom
NorthRock custom custom custom custom custom custom custom custom
The Calima Estate custom custom custom custom custom custom custom custom
Chalet Virmadisa custom custom custom custom custom custom custom custom
Chalet Grand Coeur custom custom custom custom custom custom custom custom
Chalet Deux Riés custom custom custom custom custom custom custom custom
Chalet Foulon custom custom custom custom custom custom custom custom
Le Ti custom custom custom custom custom custom custom custom
Victoria 111 custom custom custom custom custom custom custom custom
Deux Rivieres custom custom custom custom custom custom custom custom
Sayeu 116 custom custom custom custom custom custom custom custom
Chalet Toundra custom custom custom custom custom custom custom custom
Le Daray Penthouse custom custom custom custom custom custom custom custom
No. 5 Penthouse custom custom custom custom custom custom custom custom
Chalet Alpin Roc custom custom custom custom custom custom custom custom
Apartment Saana custom custom custom custom custom custom custom custom
Inverno custom custom custom custom custom custom custom custom
No. 5, Apartment 4 custom custom custom custom custom custom custom custom
La Dranse custom custom custom custom custom custom custom custom
Val Fleuri custom custom custom custom custom custom custom custom
Ivouette custom custom custom custom custom custom custom custom
Chalet Aline custom custom custom custom custom custom custom custom
Chalet Daphne custom custom custom custom custom custom custom custom
Agate custom custom custom custom custom custom custom custom
Chalet Mowgli custom custom custom custom custom custom custom custom
Saturnin custom custom custom custom custom custom custom custom
Fleur de Lin custom custom custom custom custom custom custom custom
Apartment Baryte custom custom custom custom custom custom custom custom
Tire Bouchon custom custom custom custom custom custom custom custom
Kings Parc 216 custom custom custom custom custom custom custom custom
Chalet Feuillu custom custom custom custom custom custom custom custom
Breithorn custom custom custom custom custom custom custom custom
Apartment Madelia custom custom custom custom custom custom custom custom
Cantarella custom custom custom custom custom custom custom custom